Consistent, professional treatments are what turn first-time guests into five-star reviews. We help spa and hotel teams reach — and hold — that standard.
Whether you run a boutique spa or a hotel wellness floor, we help your team deliver treatments guests remember — and review.
A structured review of your treatments, hygiene and guest experience — scored out of 100, with clear priorities.
A practical plan to lift your menu, pricing and service standards, matched to your property and market.
Hands-on training for your therapists — at our Abianbase academy or on-site — to the Hati Thai Standard.
Start with a free online Spa Audit. We assess five areas that shape guest satisfaction and review scores, then send you a Spa Score out of 100 with clear, practical next steps.
Your report scores each of the five areas and shows exactly where a few focused changes lift the guest experience — and the reviews that follow.
Send a few details about your property — it takes two minutes.
A structured assessment across the five areas that matter most.
A clear report with your score out of 100 and prioritised next steps.
Optional hands-on training to close the gaps, to the Hati Thai Standard.
A licensed massage training institution in Bali — LKP Permit No. 530/2025, Badung.
Training is delivered at our licensed Academy in Abianbase, inside a working spa — not a classroom in theory. Hati Thai also runs a second holistic spa in Berawa.
Technique, hygiene, ethics, communication and service — the five things guests feel.
No cost, no obligation. We reply within two business days.